Knowing What’s Best for the Lab
While creating a relationship with a DSO can be a huge boost for a lab, it’s important to be discerning in this process and take time to consider the options. Here are a few questions to ask before forging a relationship with a DSO.
- Will there be open lines of communication? While it may have been easy to get in touch with the dentist, will it be as easy with a potential new manager? It is important to consider one’s relationship to the practice owner and how that may change going forward with the DSO.
- Do you have the manpower to build that strong foundation? Is there enough money to specifically allocate to forging this relationship? Designating a person to be that point-of-contact may take them away from another position, and hiring a new person altogether comes with its own sets of challenges.
- Are you on top of new technology? DSOs want to see the best of the best, so even if you may have all of the tools, you might not have the specific advancements they are looking for in their practices. Not having the right equipment may convince a DSO to take its business elsewhere.