Front Office

The workplace can be a hostile battleground. Here's how to navigate a tension-filled office.

When it comes to consultants, getting your employees on board is crucial.

When it comes to patient interaction, patient expectations are changing.

Tips to help you focus on your patients.

Identifying ill patients should be seemingly straightforward, but for some, there can still be a certain level of ambiguity.

New technology will help your front office to provide quality customer service.

How Weave patient communication software has benefited one practice, especially right after Hurricane Michael.

Follow these best practices to create a more efficient and profitable office.

Why coordinating your best front office team with the right tools will help your bottom line.

How the front desk team to get 50-70 percent of patents with non-participating plans to schedule an appointment anyway.

Declutter supposedly necessary items to increase work efficiency and patient perceptions.

Include the entire staff in software selection to increase practice success

While it’s easy to focus on the negative, sometimes we need a reminder of the great aspects of our job.

Sooner or late you'll come across an angry patient - make sure your staff is prepared.

What you need to know to enhance the patient experience and improve the workflow at your office.

You might know the basics of first impressions, but are you doing everything you can to make patients feel welcome?

Knowing how to communicate effectively can make all the difference in the dental office.

Adding in a few basic creature comforts can make your practice more comfortable for patients (and more profitable for you).

Using XLDent to access patient history, treatment plans and more.

New updates to several CareStream Dental software options promise to help keep practices organized.

Warranties are a key component of any software contract - here’s how to end up with a good deal.

Is your office environment a constant soap opera? If so, these 10 tips may help to minimize the drama.

Do you want your patients to refer their friends and family to your dental practice? Then show them compassion.

How one dental office is using Solutionreach to improve patient communication as well as practice efficiencies.

The thought of advancing your career may seem overwhelming, but there are some simple steps you can take to position yourself for success.

Insurance can be frustrating for any practice, but these tips can put you and your patients at ease.

DentiMax 18 is available in both cloud and server editions.

Why dentists should be grateful for their practice management team. Thanksgiving is the time of year that we reflect on the good things in our lives.

ChairFill is said to maximize practice profits from patient records.

The perils -and power-of the telephone handoff.Researchers from the University of Edinburgh recently published an in-depth analysis of 2009’s  Air France Flight 447 Tragedy and what went wrong.