How DEXIS go® helps this patient feel more comfortable at the dentist

January 9, 2014
Renee Knight

Issue 1

Find out how DEXIS go helps this patient better understand what’s happening in her mouth, making her more comfortable while at the dentist.

Find out how DEXIS go helps this patient better understand what’s happening in her mouth, making her more comfortable while at the dentist.

Sue Wallitner describes herself as a nervous patient.

She doesn’t want to be in the chair any longer than she has to, and she certainly doesn’t want to think about any pain associated with treatment she might need. That’s why she loves going to Dr. Gerald Bittner, Jr.’s practice in San Jose, Calif.

From digital x-rays to lasers, his office is equipped with the latest technology, something Sue has appreciated over the last 10 years she’s been a patient.

About 9 months ago, Dr. Bittner introduced Sue to another new technology, DEXIS go.

DEXIS go is a companion app to the DEXIS® Imaging Suite software and was designed to provide a visual experience that takes patient education to a new level-all on an iPad.

“I like to be able to see things. I like to have all the information,” Sue said. “If I need something done I want to know exactly what’s going on. I like looking at the x-rays and photos and the details. I like to know so I can prepare myself for what needs to be done.”

Sue bought an iPad for personal use about a year ago, so when Dr. Bittner first introduced her to DEXIS go she was comfortable right away.

She was also impressed with the technology and loved the fact she was able to hold the iPad and really see the images and radiographs up close. She’s easily able to look at the images and ask her doctor any questions she has. Having everything right there really does make it easier for Dr. Bittner to explain what he sees in the photos and radiographs, and for her to understand her treatment options.

“He used to have a TV in the operatory, but I think it’s easier to have an iPad right in your hand,” Sue said. “I think having something people can hold onto makes a huge difference. I know I can see my x-rays and photos. It’s nice to have it right there as the doctor explains what’s going on.”

Sue hasn’t needed much dental work, but she does have an area of recession that her dentist wants to monitor, she said. She isn’t ready to go forward with treatment just yet, but said she is considering doing something to cover it up at some point down the road.

With DEXIS go, she’ll be able to look at photos that show the recession’s progression at each visit, and that will help her decide if and when she wants to go forward with treatment.

To Sue, it’s important that her dentist has the most up-to-date technology. She wants to know exactly what’s going on in her mouth and what her options are to fix any issues that might come up. She may not like going to the dentist, but she’s a lot more comfortable when she knows exactly what to expect and can understand the importance of any recommended treatment.

DEXIS go offers that, and is just another reason for her to stay with Dr. Bittner.