How to deal with a difficult patient [VIDEO]

October 11, 2013
Issue 10

Even difficult patients deserve the highest level of patient care. Sometimes, however, this isn’t easy.

Even difficult patients deserve the highest level of patient care. Sometimes, however, this isn’t easy.

There are certain patients the entire team talks about. Everyone knows they are hard to handle. So, how do you get through the appointment?

Enact the “Tim McGraw Effect”! 

Stephanie Pietrantonio Lodding, RDH, explains: