How to create an unforgettable new patient experience [VIDEO]

May 6, 2014

Penny Reed of Penny Reed and Associates tells you how to make sure your new patients have a positive experience the first time they step into your office.

Penny Reed of Penny Reed and Associates tells you how to make sure your new patients have a positive experience the first time they step into your office.

As part of our Morning Huddle e-newsletter, DPR partnered with notable practice management consultants to provide quick video tips to get your team talking.

Here, Penny Reed says one of the best ways to improve the new patient experience is to have the dentist greet patients as soon as they are in the chair. Sound impossible?

She tells you how you can manage this and not throw your daily schedule off.

Watch now: