© 2022 MJH Life Sciences and Dental Products Report. All rights reserved.
© 2022 MJH Life Sciences™ and Dental Products Report. All rights reserved.
Sally McKenzie is CEO of McKenzie Management, which offers educational and management products available at www.mckenziemgmt.com. Contact Ms. McKenzie directly at (877) 777-6151 or at email@example.com.
February 21, 2018
How to recognize a staff member who is sinking your practice.
March 10, 2016
Do you want to improve telephone techniques in your dental practice? Here are seven of the most common mistakes practices make during patient calls and how to fix them.
December 23, 2015
When patients cancel their appointments at the last minute or just don’t show up at all, it leads to chaos and undue stress in your practice.
November 06, 2015
You finally decided to hire an office manager to run the business side of your practice. You knew it was time, and thought your star front office employee was ready to take over the position.
October 05, 2015
You likely haven’t put much thought into improving your recall system. You rely on sending generic postcards to remind recall patients they’re due for an appointment, and you know your hygienist makes phone calls when she can.
September 02, 2015
Your case acceptance rates are abysmal, and you have no idea why. You and your team
members talk with your patients about the importance of going forward with treatment, yet
most never do-even when you think they’re ready to schedule.
June 30, 2015
June 01, 2015
May 08, 2015
April 27, 2015