PatientActivator® offers Live Call automation to connect with patients via phone

Publication
Article
dentalproductsreport.comdentalproductsreport.com-2013-08-01
Issue 8

Live Call helps dentists connect with all scheduled patients to eliminate no-shows and last minute cancelations.

Live Call helps dentists connect with all scheduled patients to eliminate no-shows and last minute cancelations.

According to a recent nationwide survey, phone calls remain the number one method dental practices use to remind patients of upcoming appointments.

To address this need, PatientActivator®, the award-winning patient communication and online marketing software from 1-800-DENTIST®, is offering dental practices a way to automate these reminders with Live Call confirmations.

PatientActivator’s Live Call service helps practices easily reach 100% of their patients to confirm more appointments, automatically.

Combined with PatientActivator’s hallmark email and text reminders, Live Call helps dentists connect with all scheduled patients to eliminate no-shows and last minute cancelations. These telephone appointment reminders can be pre-recorded in the dentist or front office staff’s voice, or professionally recorded by the PatientActivator team.

During the call, patients can instantly confirm the appointment with the push of a button or can choose to be directly connected to the office. When patients confirm, the office is automatically notified via email and through the online dashboard.

“The majority of dental practices spend between one and four hours weekly on appointment reminders,” said Michael Turner, CEO of 1-800-DENTIST. “Live Call confirmations can reduce that time by up to 40%. Live Call lets dental offices effortlessly reach out to all their patients and confirm appointments, while freeing up office staff to focus on other important priorities.”

In addition to appointment reminders, Live Call can be used to reactivate dormant patients and remind patients to stay consistent with their regular recall appointments. All reminders are scheduled according to the practices’ preferred timing.

PatientActivator’s Live Call makes it easy to reach every patient every time – reducing no-shows, eliminating holes in the schedule and increasing production.

“PatientActivator was designed to help dental offices automate patient communications and keep practice schedules full,” added Turner. “The Live Call feature in PatientActivator is just one more way we help dental practices get more patients and keep them coming back.”

In addition to its hallmark patient communication features, PatientActivator provides suite of social media and online marketing tools to help dentists gather more patient reviews, promote themselves on Facebook, increase their online presence and attract more new patients online.

The service offers the industry’s best customer service (unlimited live phone support with a friendly tech team) and is one of the only patient communication services dedicated exclusively to dentistry.

Dentists and staff can find out more about Live Call confirmations and PatientActivator by calling 1-877-906-9363 or visiting www.1800dentist.com/PatientActivator.

Recent Videos
2024 Chicago Dental Society Midwinter Meeting – Interview with Peter Maroon, business development and sales lead at Spectrum Solutions® on the new salivary diagnostic test, SimplyPERIO.
GNYDM23 Product Focus: Henry Schein Maxima Turbo Class B Sterilizer with Dyan Jayjack
GNYDM23 Product Focus: Henry Schein Maxima PowerClean 210 with Dyan Jayjack
Greater New York Dental Meeting 2023 — Interview with Ben Miraglia, DDS
Greater New York Dental Meeting 2023 – Interview with Crystal Spring, RDH, BS, LAP
Dental Product Insights: Keeping Up With Patient Communication Expectations – Part 4: Lighthouse 360+
Dental Product Insights: Keeping Up With Patient Communication Expectations – Part 3: Customizing Communications
Dental Product Insights: Keeping Up With Patient Communication Expectations – Part 2: Making the Practice Available
Related Content
© 2024 MJH Life Sciences

All rights reserved.