Do your clinical team and business team connect? [VIDEO]

October 22, 2013
Issue 2

As part of our Morning Huddle e-newsletter, DPR partnered with notable practice management consultants to provide quick video tips to get your team talking. Cathy Jameson, Ph.D. goes over six strategies to ensure meetings benefit everyone on the dental team.

As part of our Morning Huddle e-newsletter, DPR partnered with notable practice management consultants to provide quick video tips to get your team talking.

Cathy Jameson, Ph.D. goes over six strategies to ensure meetings benefit everyone on the dental team.

Does the entire team need to know about new clinical techniques?  Is it important for the business team to understand what's going on in the clinical area? 

The answer is yes. Why? Because the right hand needs to know what the left hand is doing and vice versa. In order to have a comprehensive and cohesive team, everyone on the team needs to know what is going on. Full support comes when clarity exists.

When a new technique or a new aesthetic option is made available to your patients, an introduction of the new technique will be beneficial to the team. A portion of your staff meetings could be devoted to education.

Most dental practices have team meetings, but very few feel these meetings are productive. If your team meetings are to be productive and educational, what protocol needs to be followed? Here are a few suggestions on how to have successful meetings that are beneficial and time efficient for all team members.

ONE

Schedule a certain time on a certain day for your team meetings and make that appointment as critical as any other.

TWO

Designate a facilitator to create an agenda, maintain a positive atmosphere and keep the meeting moving forward. These videos are a great addition to spark new conversations. You might also try the Jameson App (from Apple’s App Store) which includes an agenda and timer.

THREE

Designate a person to take notes and record decisions.

FOUR

Give reports on production, new patients, hygiene reports, treatment plans, etc.

FIVE

Review any projects in progress to see if everything is going well and if you are on course.

SIX

New items for discussion. 

Here is where you would include educational instruction about new techniques.  The doctor or clinical assistant could deliver a presentation on the new technique discussing how it is performed, how it benefits the patient and special considerations for performance.

In addition, aspects of the procedure that will affect the business team need to be discussed such as special time considerations for scheduling, issues that might affect the financial arrangements, and so on. 

The more informed the individual team members are about a new technique, the smoother days will flow & new procedures will be introduced to the practice. Informed team members have the confidence to make that significant difference.

Consider including both clinical and business educational time in your team meetings. Work together as a team and make this a great week!

 

DO YOU LOVE THE MORNING HUDDLE? THEN DON'T MISS THESE!

Get direct results with external promotions [VIDEO]

How to establish your practice vision [VIDEO]

How to recognize success, build morale [VIDEO]

As part of our Morning Huddle e-newsletter, DPR partnered with notable practice management consultants to provide quick video tips to get your team talking.

Cathy Jameson, Ph.D. goes over six strategies to ensure meetings benefit everyone on the dental team.

Does the entire team need to know about new clinical techniques?  Is it important for the business team to understand what's going on in the clinical area? 

The answer is yes. Why? Because the right hand needs to know what the left hand is doing and vice versa. In order to have a comprehensive and cohesive team, everyone on the team needs to know what is going on. Full support comes when clarity exists.

When a new technique or a new aesthetic option is made available to your patients, an introduction of the new technique will be beneficial to the team. A portion of your staff meetings could be devoted to education.

Most dental practices have team meetings, but very few feel these meetings are productive. If your team meetings are to be productive and educational, what protocol needs to be followed? Here are a few suggestions on how to have successful meetings that are beneficial and time efficient for all team members.

ONE

Schedule a certain time on a certain day for your team meetings and make that appointment as critical as any other.

TWO

Designate a facilitator to create an agenda, maintain a positive atmosphere and keep the meeting moving forward. These videos are a great addition to spark new conversations. You might also try the Jameson App (from Apple’s App Store) which includes an agenda and timer.

THREE

Designate a person to take notes and record decisions.

FOUR

Give reports on production, new patients, hygiene reports, treatment plans, etc.

FIVE

Review any projects in progress to see if everything is going well and if you are on course.

SIX

New items for discussion. 

Here is where you would include educational instruction about new techniques.  The doctor or clinical assistant could deliver a presentation on the new technique discussing how it is performed, how it benefits the patient and special considerations for performance.

In addition, aspects of the procedure that will affect the business team need to be discussed such as special time considerations for scheduling, issues that might affect the financial arrangements, and so on. 

The more informed the individual team members are about a new technique, the smoother days will flow & new procedures will be introduced to the practice. Informed team members have the confidence to make that significant difference.

Consider including both clinical and business educational time in your team meetings. Work together as a team and make this a great week!

 

DO YOU LOVE THE MORNING HUDDLE? THEN DON'T MISS THESE!

Get direct results with external promotions [VIDEO]

How to establish your practice vision [VIDEO]

How to recognize success, build morale [VIDEO]