Author | Jan Keller

Janice Keller has 25-plus years of experience in dentistry – clinically, and as an office manager and software trainer. Now, as a practice management consultant, she provides high-quality, customized practice development and education to clients and their teams. Jan is certified by human resource experts Bent Ericksen & Associates in employee law compliance, and also certified by the Institute of Practice Management. She is a member of the prestigious Speaking/Consulting Network, and the Academy of Dental Management Consultants. Reach her by email at


6 easy steps to making sure your new hire becomes a great hire

January 12, 2016

Finding and retaining top teams is one of the most difficult challenges any dental practice owner faces.

The dreaded “Why do I have to pay?”

October 28, 2015

Regardless of your practice philosophy regarding insurance management, you are bound to have heard this kind of statement from patients many times in the past.