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Patient Prism has joined the Solutionreach marketplace, both companies announced in a press release today.
Patient Prism analyzes new patient phone calls, identifies individuals who end the call without booking, and rapid training to win them back-reportedly all within one hour. It is designed to leverage artificial intelligence, experienced call coaches, and quick training videos from industry experts to provide fast, actionable insights designed to generate immediate results.
“The phone is the lifeline to the dental practice. It’s the first impression somebody has of your office, and where the patient experience begins,” said Amol Nirgudkar, CEO and Co-founder of Patient Prism.
Patient Prism’s patented technology eliminates the need to listen to call recordings and provides detailed information that individual dental practices and dental service organizations (DSOs) can use to optimize marketing, operations, staff behavior, and the patient experience.
“Dentistry is more and more competitive, and patients have more options,” said Solutionreach founder and CEO, Jim Higgins. “Dental practices need to do everything they can to ensure that they can appeal to new patients and keep the ones they have. Patient Prism can play a critical
role in that process by helping them improve phone interactions.”
Solutionreach is focused on providing the technology, and the expertise on how to use it, to deliver better care and build a more profitable practice. For more information on available solutions or to join the Solutionreach Marketplace, visit solutionreach.com/marketplace.
Patient Prism is a call-tracking and call-coaching software designed exclusively for dental practices to improve new patient call conversations and increase office revenue. For more information, visit patientprism.com.