Popular Comments: Reading list, financial arrangements and 'Are you annoying your patients?'

April 20, 2012
Issue 4

Each week we post a run-down of the most insightful comments we receive from our readers. We hope to highlight some of our best recent content in case you missed it. Cfishburne: I found this to be Very Interesting, have ordered a copy of the book, and WILL BE READING IT. Thank you, Coty Fishburne DDS In response to "A reading list for the evolving dental team" April 3, 2012

Each week we post a run-down of the most insightful comments we receive from our readers. We hope to highlight some of our best recent content in case you missed it.

Cfishburne: I found this to be Very Interesting, have ordered a copy of the book, and WILL BE READING IT. Thank you, Coty Fishburne DDS

In response to "A reading list for the evolving dental team" April 3, 2012

Cheri: Does anyone have any information or ideas on when and what is too much prying?  My doctor seems to think it's okay to continually hound our patients for reasons why they cancelled or rescheduled they're appointments. He also demands that every patient fill out a "Help us better service you" feedback form. We as team members have tried to tell him that people in general do not like confrontation and yet he doesn't get it. Please help!   

In response to Renee Knight's "Are you annoying your patients?" April 10, 2012

Max Zaslavsky, DMD: Great article! I didn't realize you were from Brooklyn as well. My folks and I grew up in Bay Ridge (and btw, they sold carpet and linoleum. Not one dentist in my family!), and I too have fond memories going over the Verrazanno to see my extended family.

Thanks to Facebook, my office gets 3-5 new patients/month. We have instant communication with patients for their various needs; or need to refer a friend or relative to our office (emergencies, cleanings, I'm surprised at what constitutes an emergency- sometimes even Botox)

We also update our patients on various items from dental bleaching to soda intake. Here in Fort Lauderdale, we use FB to link my blogs to our site. It's definitely been a practice builder and life saver (started with virtually no patients) that has kept me in the mind of both existing and potential patients.

In response to Thais Carter's "Dr. Edward Zuckerberg, the dentist dad of Facebook founder Mark Zuckerberg, talks social media and the latest in dental technology" March 23, 2012

Kurt Schneider DDS: Patty Ricard has been my in-office consultant for many years and she is not only brilliant when it comes to teaching and implementing financial arrangements with patients, but she is also one of the finest minds in the field of dental consulting and team coaching, period.

In response to "Maximize your dental practice's account receivable" March 22, 2012