Dr. Josh Berd: Why my patients are impressed by Curve Hero practice management software

March 6, 2014

Issue 2

Curve Dental provides a bright, innovative solution to managing your practice. The cloud-based software sports a clean look and a refreshing amount of lifestyle flexibility.

Curve Dental provides a bright, innovative solution to managing your practice. The cloud-based software sports a clean look and a refreshing amount of lifestyle flexibility.

Curve has eight years of cloud developing experience and delivers a comprehensive solution that includes native digital imaging features, charting capabilities, powerful scheduling tools tight billing controls and more. It also features continuous, no-hassle upgrades, worry-free and secure data backup and allows you access from anywhere.

How did you first find out about Curve Hero?

I began using Curve several months after starting the first practice by transitioning from Dentrix and paper charts to an all-digital, cloud-based system. I researched many different dental software companies by doing online searches and speaking with reps and users.

Curve was one of the companies I had my eye on for about 6 months prior to signing up with them. They are continually updating and improving their software and offer a very robust solution.

What are the main benefits?

As a dental start-up without much capital, it is easier to budget for monthly licensing payments to Curve rather than paying the thousands of dollars other companies charge to install software. I can use any computer (as simple and cheap as a $250 Google Chrome web-book), and there’s no need for on-site servers, data storage or costly IT support.

Integration is another very important and cost-saving aspect of Curve Hero. It integrates with most digital x-ray systems. I use the XDR sensor, and saved more than $2,000 when I bought it because I didn’t have to purchase XDR software. All you have to do is plug the sensor into the USB and the images are captured directly to the cloud.

Curve Hero is also easy to use. Getting started is just as simple as it is to register for a new Facebook page. Curve’s experts guide you through a simple online registration process and follow up with training and support via the Internet or by phone.

And accessibility is really easy. I can access my patient records, including digital images, insurance claims and administrative documents from any location via an Internet connection. I was on vacation in the Dominican Republic and could still manage my practice from my laptop.

How is the user experience?

The user experience is awesome! Because cloud-based dental software companies are newer to the market, they have been designed with the user in mind. This means they are more ‘Mac-like,’ more user-friendly, and more intuitive. Consider that when you purchase an iPhone or iPad, it does not come with a 100-page manual, although these devices do have hundreds of functions.

Cloud dental software such as Curve uses intuitive design and a simple interface, allowing the user to learn quickly and with ease.

What do patients like about it?

This is one of the biggest highlights. Patients are very impressed with the interface, that it is digital and they’re able to complete all their ‘paperwork’ on an iPad.

Dr. Josh Berd opened his first San Francisco-based practice in 2010, followed by a second in August 2012. He began using Curve Hero a few months after opening his first practice.