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With the end of 2012 just days away, we would like to revisit some of the most beloved articles that have been posted over the course of the last 12 months. The articles below cover a wide range of topics. We've chosen some of our favorites.
With the end of 2012 just days away, we would like to revisit some of the most beloved articles that have been posted over the course of the last 12 months.
The articles below cover a wide range of topics. We've chosen some of our favorites.
Have You Ever been Afraid of a Patient?
The November web-exclusive covered the common reasons why patients become frustrated while in a dental office and how to prepare yourself and your staff for this type of situation. We reached out to Kathleen O’Donnell, Vice President of Coaching Services for Jameson Management, to get her advice. Read the full article.
The Top 25 Women in Dentistry
In its third year, the Top 25 Women in Dentistry feature sought to recognize not just the power of the contributions women are able to make, but also the richness of diversity in the ways they choose to make a difference. Check out the complete list of this year's winners.
The Absolute Best in Curing Light Technologies
The June issue of DPR included a category roundup that had an emphasis on, you guessed it, curing lights. Dr. John Flucke, DPR Technology Editor, explored the latest advancements in the technologies and how they factor in when it comes to the success of bonded restorations. Read the full article.
Are You Annoying Your Patients?
The April web-exclusive breaks down the many habits dentists and staff members have that can annoy their patients and how to prevent them from turning away patients from their practice. The list includes everything from unpleasant smells to unpredictable fees. Read the full article.
16 lies your staff is telling you
The September web-exclusive featured Penny Reed Limoli of the Reed Limoli Group, Lois Banta of Banta Consulting and Kathleen O'Donnell of Jameson Management, who came up with the most common lies staff members are telling you every day. Read the full article.
Are Your Patients Taking Advantage of You?
The June web-exclusive covers the 6 patient types that dentists should watch out for. Read the full article.
The Changing Role of the Office Manager
An October web-exclusive column from Practicing Office Manager and Dental Consultant Jill Nesbitt covers the latest trends in dental practices and the new tasks that office managers are beginning to take on. Read the full article.
A Complete Guide to Laser Dentistry
For the November issue of DPR, Fred S. Margolis, DDS, breaks down the many ways laser dentistry can revolutionize the dental practice. The feature story also includes a roundup of the best lasers available. Read the full article.