Campaign launches emergency dental response

May 14, 2020

In an effort to keep dental patients out of the emergency room during the coronavirus pandemic, US Dental Triage is a campaign that offers a way to skip the waiting room and contact 24-hour help.

In an effort to keep dental patients out of the emergency room during the coronavirus pandemic, US Dental Triage is a campaign that offers a way to skip the waiting room and contact 24-hour help, the company announced a press release.

US Dental Triage is a 24/7 national hotline for people experiencing a dental emergency that was started by Michael Bonanno, CEO of Performance Partners and Virtual Support Solutions.

“Our country is experiencing a period of deep uncertainty and our emergency rooms are already overwhelmed and not equipped to handle definitive dental care,” Bonanno said. “We launched US Dental Triage for those who are having challenges finding someone to treat them or are going into emergency rooms and becoming at risk of contracting the coronavirus.”

Those experiencing a dental emergency can call the triage hotline at 800-700-0908 24-hours a day, seven days a week. The company has more than 50 team members on staff to connect callers experiencing dental needs with an office that is open and available to see the patient right away. Once matched with a dentist, the patient will have the opportunity to do a virtual consultation to talk about their symptoms and ensure that the issue warrants an emergency visit.

US Dental Triage and its network of dental practices make patient health and safety its top priority and preventing the spread of infectious diseases is already part of regular dental practice for all doctors in its network, the company’s statement read. New protocols to existing safety precautions include a dental staff member escorting the patient directly to a pre-sterilized room, and the dentist and dental assistants will be wearing gloves, masks. Patients will also be isolated from any others seeking medical attention on the premises.

The campaign has partnered with Employee Retention Benefits and is actively encouraging dental practices to get involved with their efforts to donate face masks and PPE equipment to first responders. In May, US Dental Triage will be donating over 50,000 masks in cities such as Los Angeles, San Francisco, San Diego, Seattle, Phoenix, Tucson, Chicago, and Orlando.

For more information on US Dental Triage, visit usdentaltriage.com.