Align introduces Virtual Solutions for remote treatment

May 8, 2020

Invisalign® Virtual Appointment and Invisalign® Virtual Care will enable doctors to manage a range of practice services remotely.

Align Technology, Inc. has announced the availability of virtual solutions that help doctors connect with existing Invisalign patients to ensure continuity of care.

Invisalign® Virtual Appointment and Invisalign® Virtual Care will enable doctors to manage a range of practice services remotely. Until recently, both of these solutions were in pilot phases, but their launch was accelerated to support doctors in managing their practices and patients during the COVID-19 pandemic, Align said in a press release.

“We recognize the enormous hardship that COVID-19 has caused Invisalign patients around the world and we are working in every region to support doctors’ efforts to strengthen their patients’ experiences with Invisalign treatment and to minimize disruptions to their businesses,” said Joe Hogan, Align Technology CEO. “We also identified opportunities to collaborate with Invisalign practices to manage ongoing cases and explore new ways for doctors to conduct consultations. Early on, many doctors began using video calls, texts, and patient-submitted photos through a variety of platforms to help monitor patient progress, reduce in-office appointments, and ensure continuity of patient care during treatment. It quickly became clear that doctors needed a better way to connect with and monitor patients, so we accelerated the launch of new tools that were still in pilot mode.”

The Invisalign Virtual Appointment tool will allow doctors to easily schedule and host HIPAA-compliant video appointments with patients. Doctors and their practice staff can schedule a video consultation and discuss Invisalign treatment.

Invisalign Virtual Care is built into the My Invisalign app and can be used for remote consultations, assessment of treatment progress, and to communicate adjustments or concerns during treatment. Patients use the My Invisalign app to stay engaged in their treatment and convey progress photos to their dentist, who can review these photos on the Invisalign Doctor site and communicate any needed instructions to patients.

These Invisalign Virtual solutions are available now in the U.S. and Canada and will be expanding to additional regions over the next few weeks. For more information, visit aligntech.com.