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Laura Hatch is an Office Manager that has started and successfully grown two dental offices and is also the founder of Front Office Rocks, a fully comprehensive online front office training program. For more information, visit www.FrontOfficeRocks.com.
We take a look at 6 ways to improve your dental practice in 2017, and tell you what you need to know to make your practice great.
A new year is an opportunity for new beginnings, a fresh start or looking at things with a different perspective. This year will provide insight on where your practice is excelling and highlight areas that can be improved.
Whether your goal is to increase new patients, increase collections or build your credibility, here are six ways you can shape your practice into an organized, well managed and productive office in 2017.
The New Year is a new opportunity to improve upon things that happen within the four walls of your dental office. Your online presence and telephone skills are the first impressions of your dental practice-make sure you’re creating a great impression. Continual training is the way to keep your skills sharp and remind you of the important things that made you successful in your job. Just like clinicians need to keep their tools and skills sharp, so does the front desk team.
Front Office Rocks was developed as a resource to not only help dentists train new employees, but to also help those employees remain at the top of their game. If you work hard, offer great customer service, do your jobs well and always put the patient first, your practice can grow, no matter what is happening outside your office.