Management
Seven factors that influence performance shortfall
March 21st 2012How many times have you woken from a sound sleep, with an employee’s performance issue weighing on you? As your heart races, you think dark thoughts-She hates me! He needs a therapist! There’s nothing I can do! I’ll just have to live with the problem until I sell the practice! This is an example of “stinking thinking” because it doesn’t give the leader any options to upgrade performance and doesn’t allow the team member the benefit of being coached to new levels of success.
Ask Amy: Looking for a few good co-pilots
March 21st 2012If I took an educated guess on what topics the majority of The Pride Institute’s phone calls for “help” were based on, I would have to say half of the calls are from hygienists who feel under appreciated, undervalued and underused, while the other half come from dentists who are, quite frankly, a little anxious about their relationship with their hygienist(s). Considering the No. 1 secret to succeeding in these challenging times is a modern, interactive hygiene experience, we need to get to the bottom of what seems to cause frustration for the key players involved in continuing care.
Practically Speaking | Avoid recruitment nightmares
March 21st 2012This is a cautionary tale for anyone who is, was, or will be recruiting for new team members…my intent is that we include everyone, so that none of you become the next cautionary tale…It could be a very expensive mistake! Let’s start at the beginning. Recruiting and hiring new talent is not a job for the timid. This job is mission-critical and will require exceptional perceptive and investigative skill along with great tenacity and focus.
Leveraging your time for fun and profit
March 21st 2012You strive to deliver to your patients the best possible oral health care in a safe, friendly and professional environment. At the same time, you owe it to yourself and your team to smoothly juggle the many components of a professional business: personnel, marketing, accounts payable, risk management and more. Oh, you also hope to reserve some time for family, community and personal interests.
New Solutions to Solving the Age-Old Challenges of Finding Temporary Staffing for Dental Offices
March 21st 2012Twenty years of managing people and dealing with HR issues for number of large IT organizations prepared me surprisingly well for my first-hand work in the front end of a two-doctor dental office. The lessons learned carry over to address some of the challenges of running a successful practice.