The Teledentists partner with Cigna Insurance

April 24, 2020

The two companies have partnered to offer easier access to virtual dentistry during COVID-19.

Insurance provider Cigna has partnered with The Teledentists to provide teledentistry services to Cigna customers during the COVID-19 pandemic.

Cigna has launched Cigna Dental Virtual Care to make it easier for patients to access an emergency dental consult during the coronavirus crisis. Virtual dental care will be available through Cigna’s network of teledentistry providers, including The Teledentists, a national virtual care dental provider with more than 300 dentists.

"We fast-tracked our efforts to launch Cigna Dental Virtual Care to help dentists and their patients access an urgent dental consult while minimizing their risk of COVID-19 exposure," said Frederick E. Scardellette, vice president, Cigna Dental & Vision. "This virtual solution is a simple and convenient option to help our customers access care during this unprecedented time."

Through a video consultation, licensed dentists can triage urgent situations such as pain, infection, and swelling and guide the customer on the next steps. If necessary, the dentist will prescribe medications, such as antibiotics and non-narcotic pain relievers, according to Cigna.

Cigna Dental Virtual Care will be available this month to over 16 million dental customers enrolled in Cigna’s employer-sponsored insurance plans at no cost through May 31. The service will continue post-pandemic, subject to various state regulations, Cigna said. This virtual care solution is part of Cigna Dental Health Connect, a suite of clinical programs designed to help employers provide meaningful dental care services tailored to their workforce.

Cigna customers who need an urgent dental consult should visit myCigna.com or theteledentists.com for more information.