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Dentsply Sirona’s SureSmile education team, led by Program Manager Amanda Ballard, was honored with the 1st place AXIS Award in the Learning Technology category at the 5th annual ATD Dallas AXIS Gala.
“Our aim is to train our orthodontic clients and our employees to perform their best in very complex work environments with sophisticated, ever-changing products,” said Ballard. “To support this critical need, we’ve conceptualized SureSmileU, an app that provides on-demand learning for our digital orthodontic solution and that helps our employees to provide efficient customer support at the highest standard.”
To improve the learning experience for users and employees alike, SureSmileU features artificial intelligence allowing the content to adapt flexibly to individual learners’ needs. In addition, the app is mobile optimized, and desktop enabled, allowing the user to choose and switch between learning devices.
“As the global leader in the dental industry, Dentsply Sirona has a strong focus on clinical education and client support,” said Terri Dolan, Chief Clinical Officer at Dentsply Sirona. “We are very proud of the outstanding and creative work our SureSmile education team put into conceptualizing the SureSmileU app. Congratulations to all of you for making the app a great success.”
Since the launch of the app, Dentsply Sirona has seen accelerated growth in the number of users and adoption among both internal and external customers and a 500% increase in course completions for online training.
SureSmile-the full-service clear aligner solution for orthodontic treatments
SureSmile is Dentsply Sirona’s digital solution for orthodontic treatment with clear aligners. It features a robust case planning tool that enables orthodontists and technicians to simulate treatments and find the ideal aligner designs for each case. Once the design is complete, the aligners are then produced in Dallas, Texas, using a combination of 3D printed models and robotic laser trimming–resulting in aligners with exceptional fit and function.