Solutionreach Introduces Cutting-Edge Dental Insurance Verification Technology

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The company’s dental Insurance Verification product is designed to improve efficiency and accuracy in the insurance management process.

Solutionreach Introduces Cutting-Edge Dental Insurance Verification Technology | Image Credit: © Solutionreach

Solutionreach Introduces Cutting-Edge Dental Insurance Verification Technology | Image Credit: © Solutionreach

Solutionreach, a prominent patient engagement and communication platform, just unveiled its advanced dental insurance management capabilities, including Insurance Verification. This key addition to the Solutionreach platform is designed to empower dental practices by automating a manual insurance-related process, enhancing efficiency and accuracy, leading to faster collections and an improved patient experience.

Insurance verification stands out as one of the most crucial yet time-consuming and costly priorities in a dental provider's revenue cycle. The average manual verification transaction takes 13 minutes, time often spent by staff on calls with insurance payers or navigating their portals to verify patient insurance coverage and decipher data. These inefficiencies can contribute to costly errors resulting in claim denials and resubmissions, high administrative costs, and uncollected payments.

"We recognize the current challenges that dental practices face in managing insurance information, and we are thrilled to introduce our dental Insurance Verification product as a solution to simplify these processes," says Ken Ernsting, CEO of Solutionreach, in a press release. "By incorporating an automated verification process, we aim to empower dental teams to focus on what matters most – delivering exceptional patient care."

With the new dental insurance management features, Solutionreach offers dental practices a comprehensive solution to optimize their revenue cycle and improve operational efficiency at every step. The key highlights of this release include:

  • Automated Verification Processes: Streamline administrative tasks with automated insurance verification workflows that reduce manual effort, minimize errors, and expedite the insurance verification process.
  • Enhanced Patient Communication: The solution includes patient communication features that enable practices to request insurance information and communicate with patients regarding their eligibility status, reducing confusion and enhancing transparency.
  • Seamless Integration: Insurance Verification seamlessly integrates into the Solutionreach platform, allowing dental practitioners and staff to view, request, and verify patient insurance coverage and status in seconds, ensuring a user-friendly experience.

This innovation aligns with Solutionreach's commitment to enabling practices with tools that enhance patient engagement, improve operational efficiency, and contribute to their overall financial success. This technology is designed to eliminate the need to scour insurance payor websites and prevent wasting hours on calls to verify patient insurance coverage, or dealing with countless claim denials due to inaccurate insurance information on file. With Solutionreach, dental professionals know if the insurance they have on file is active, what’s covered, and how to help patients make the best use of their benefits.

Solutionreach has been a pioneer in patient engagement for 23 years. The company's easy-to-use communications solution empowers healthcare practices to save time and generate more revenue while transforming the patient experience. The platform pays for itself tenfold by reducing no-shows, increasing appointment volume, and optimizing the value of every patient visit.

Solutionreach serves customers of all sizes in every healthcare sector, from single to multi-location dental, vision, and medical practices and organizations. Its solution has more than 400 PM/EHR integrations, with nearly 2 million SMS messages sent daily. The company has supported over 50,000 customer installations, directly helping 1 in 4 Americans experience next-level service and care.

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