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February 2, 2010 | dentalproductsreport.comNewsSoftLase Pro Family lasers recalled The U.S. Food and Drug Administration has recalled all SoftLase Pro Dental Lasers manufactured by Pleasant Hill, CA-based Zap
February 2, 2010 | dentalproductsreport.com
SoftLase Pro Family lasers recalled
The U.S. Food and Drug Administration has recalled all SoftLase Pro Dental Lasers manufactured by Pleasant Hill, CA-based Zap Lasers LLC.
All 1,375 SoftLase Lasers in commerce require several upgrades stemming from problems associated with a missing remote interlock connector, emission delay, user guide labels and locations, and calibration procedures and schedule.
Worldwide distributor Zap Lasers reportedly sent letters to its customers explaining that the SoftLase diode laser is eligible for a compliance maintenance upgrade. The letter also lists the required upgrade.
The upgrades are said to enhance the performance of the laser and are free of charge. Zap Lasers encourages customers to call the firm's customer service line to schedule their RMA number and shipping instructions. The recall number is Z-0587-2010.
For more information about your recall, please call 888-876-4547.
SOURCE U.S. Food and Drug Administration