The role of the office manager in setting the dental practice's fees

Article

Lisa Marie Spradley, the 2014 Office Manager of the Year, has some words of advice on dental fees and the role of the dental office manager in setting them.

When it comes to setting the fees in the dental practice, the Front Desk Lady has some solid advice for office managers.

Lisa Marie Spradley, also known as the Front Desk Lady and the recipient of the 2014 Office Manager of the Year award from the American Association of Dental Office Managers, says that it’s not enough in today’s economic climate for dental practices to “guess” or “feel” what is the right amount for a fee. They have to know beyond the shadow of a doubt they are charging a fair rate that will not only benefit their patients, but also the practice’s bottom line.

Important read: The latest fee data for 18 of today's most popular codes

“You have to have solid data behind your decisions,” Spradley said. “Remember that you’re not just running a dental practice but that you’re running a business. Because of that, you have to know the numbers and you have to know what will keep your dental practice not only competitive, but profitable as well.”

What's the average patient cost per practice? We tell you here.

Click below to watch my exclusive chat with Spradley about the role that office managers should play in helping set the practice’s fees.

 

Related Videos
Mastermind - Episode 31 - Retaining Dental Staff
Mastermind - Episode 26 - Let's Talk Money
Mastermind - Episode 25 - Building a Strong Dental Team
Greater New York Dental Meeting 2022: Interview with Head of Business Development at Cloud Dentistry Darius Somekhian
Mastermind Episode 18 - The Importance of Team-Building in the Dental Practice
Therapy in 3 Minutes: Reception Area: Do's and Dont's
Therapy in 3 Minutes – Office Decor: Do's and Dont's
5Ws* Video - Jarvis Analytics
© 2023 MJH Life Sciences

All rights reserved.