Roland DGA expands its service, support

January 17, 2013

Irvine, Calif.-based Roland DGA is expanding its dealer network and customer service and support capabilities to keep up with rapidly growing demand for its advanced DWX dental milling machines, as more and more dental labs embrace advanced digital technologies that are transforming the industry.

Irvine, Calif.-based Roland DGA is expanding its dealer network and customer service and support capabilities to keep up with rapidly growing demand for its advanced DWX dental milling machines, as more and more dental labs embrace advanced digital technologies that are transforming the industry.

Roland’s Sales Manager, Strategic Accounts Tony Miller said in addition to providing customers with the finest machines available for milling wax, PMMA and zirconia, Roland wants to ensure that its dealer and customer and support programs are world class.

“Each of our dealers receives extensive training on the use and maintenance of our machines – training that allows them to provide unsurpassed service to our end-users every step of the way,” Miller said.  “We make sure our customers are able to take full advantage of the functionality of our DWX dental milling machines and successfully integrate these amazing devices into their respective operations.”

Engineered specifically for the production of precision dental prosthetics, Roland DWX-50 and DWX-30 dental milling machines allow labs to dramatically improve quality, efficiency and cost effectiveness. While these models incorporate advanced CAD/CAM technology, they’re easy to operate. If help is needed, however, Roland’s thoroughly trained certified dealers stand ready to provide assistance. The company also holds comprehensive workshops at its Irvine, Calif. headquarters that allow attending lab technicians to learn the latest digital dental technologies while also earning CDT credits. Additionally, Roland offers end-users instant access to useful CAD/CAM dental articles, instructional videos and webinars at its website, www.rolanddga.com.

Roland’s dealers and product managers will demonstrate the DWX milling machine’s capabilities at eight shows and events throughout the U.S. and Europe in 2013, including the upcoming NADL Dental Conference in Las Vegas (Jan. 17-19) and the LMT Lab Day Show in Chicago (Feb. 22-23).

To learn more about Roland’s DWX Milling Machines or scheduled Roland digital dental workshops, call 800-542-2307 or visit www.rolanddga.com.