Patient Tip of the Day

July 10, 2012
Renee Knight
Issue 7

Be on time. Your patients are busy people. They don’t have time to sit in your waiting room, wondering when their name will be called. No good can come from annoying your patients with a long wait. In fact, it could lead them to the practice down the street.

Be on time.

Your patients are busy people. They don’t have time to sit in your waiting room, wondering when their name will be called. No good can come from annoying your patients with a long wait. In fact, it could lead them to the practice down the street.

To avoid this, director of consulting for Jameson Management Kathy O'Donnell suggests timing procedures to be more accurate. Estimate average times and then literally time appointments with a stopwatch three to four times and use the averages.

And never double book. Trying to squeeze in extra appointments will only lead to frustrated, aggravated patients thinking about everything else they need to do, and that likely will include finding a new dentist.

Your patients are your practice. Without them, where would you be? You have to know the best ways to attract them to your practice, get them to accept treatment and make them happy, life-long patients.

That’s where we can help. Check back regularly for tips on how to keep your patients happy, healthy and loyal.