MMG Fusion announces Patient Portal release

May 29, 2020

The new release is a part of the MMG Manage suite of services.

MMG Fusion, the of the all-in-one suite to market, manage, and grow dental practices, has announced the release of Patient Portal, a part of the new MMG Manage suite of services.

The Patient Portal’s primary functions are to increase patient satisfaction and retention by empowering the patient prior to and after practice visits. Prior to their first patient visit, new patients can enter the portal to complete their e-consent forms, manage their appointment scheduling, complete their medical and dental history forms, make payments, and even receive benefits such as reimbursed Uber rides to and from the practice.

The Patient Portal also uses artificial intelligence to assign an oral health score to each patient based on meeting or missing milestones, such as recommended treatments and annual cleanings. The score helps patients easily understand and quantify the value of recommended treatments, which are said to reduce unscheduled treatments by 25 percent.

“Patients in today’s fast-paced tech-savvy world want to be met where they are, on their smartphones,” said Paul Intlekofer, CEO of MMG Fusion. “By giving patients the power to more efficiently schedule, pay, collect information, or understand the value of proposed treatment we are making trips to the dentist as easy as using Uber, OpenTable, or online banking.”

The portal also brings great benefits to the practice. When a practice combines the Task Manager and Unified Communications tools from the MMG Manage Suite with the Patient Portal (the full “Virtual Office Manager,” referred to as AVA), they are said to have the most intelligent, robust, seamless line of communications to their patients. The result is said to save staff time and energy as patients complete tasks and answer questions on their own, while still having live help a call or text away. After implementing the Patient Portal, dental practices have found that 85 percent of patients choose the app, and these patients stay with the practice 35 percent longer than patients who do not, according to MMG Fusion.

The Patient Portal will be the primary facilitator of MMG’s Tele-Dentistry, enabling patients and practices to have fully remote phone or video appointments from any device in any location, simply by logging into the portal.

Patient Portal was designed, tested, and continually improved by dentists and dental staff within MMG Fusion’s affiliated San Francisco group practice. For more information, visit mmgfusion.com.