Lighthouse 360 helps dentists combat cancellation problem

Article

The software from Web.com is said to automatically detect and fill last-minute patient cancellations.

Web.com Group, Inc. a leading provider of Internet services and online marketing solutions for small businesses, anounced that Lighthouse 360, its award-winning patient communication software for dentists, can now automatically detect and fill costly, last-minute patient cancellations.

"For the last 10 years, Lighthouse 360 has automated tedious dental practice tasks so more than 11,000 dentists can focus on what's most important: their patients," says Gijo Mathew, Web.com's senior vice president of product and design. "Today, our product development team is tackling last-minute patient cancellations, which are the most costly and underserved problems in the dental industry."

Related article: Embracing the digital age

Lighthouse 360 was reportedly designed specifically to help dentists eliminate hours of manual work (16 hours per week on average) by automating daily patient interactions and office routines such as appointment reminders and patient reviews. With the new Fill-in feature, Lighthouse 360 addresses what has been cited in the Hartford Business Journal as a potential $30,000 per year loss for most dental practices.
 
The Fill-in feature is said to detect last-minute cancellations in a dentist’s schedule and automatically reach out to patients most likely to want the vacated appointment, such as those who are overdue for their checkups or have requested a more immediate appointment time. Once a patient has confirmed interest, the dentist simply approves the new appointment.
 
Fill-in is available at no additional cost to existing and new Lighthouse 360 clients.
 
Lighthouse 360 has been recognized by The Townie Choice Awards, one of the most prominent peer recognitions in dentistry and organized by Dentaltown Magazine. The software is also a Dental Product Shopper (DPS) Evaluators’ Choice. For a free demo of Lighthouse 360 and the new Fill-in feature, call 888-368-9101 or visit www.LH360.com/fill-in.

Related Videos
Greater New York Dental Meeting 2023 - Debra Engelhardt-Nash
Product Bites - November 24, 2023
Product Bites – November 17, 2023
Dental Product Insights: Keeping Up With Patient Communication Expectations – Part 4: Lighthouse 360+
Dental Product Insights: Keeping Up With Patient Communication Expectations – Part 3: Customizing Communications
Dental Product Insights: Keeping Up With Patient Communication Expectations – Part 2: Making the Practice Available
Dental Product Insights: Keeping Up With Patient Communication Expectations – Part 1: Communication Technology
Product Bites – November 3, 2023
Product Bites – October 27, 2023
Product Bites – October 13, 2023
Related Content
© 2023 MJH Life Sciences

All rights reserved.