This all-in-one platform from Henry Schein One is said to strengthen patient communications in the dental practice all while integrating with any practice management system.
Henry Schein’s Lighthouse360 platform gets a boost with a new Lighthouse360+ platform that is said to work with any practice management system (PMS), according to a press release from the company.1 Described as “vendor-agnostic” in the press release, Lighthouse360+ enables any dental practice, whether that be small or even group practices, to take advantage of its features.
These features include online patient scheduling to make scheduling easier on patients and the practice; digital customizable forms that automate intake and write that information back to the PMS, saving time and paper hassle for the front desk; an integrated phone system that can send a missed-call text to bring in new patients; payment reminders to simplify payment workflows and ensure that payments get to the office in a timely manner; and reputation management which calls on patients to review the practice regularly and act as a marketing tool for new patients. Lighthouse 360+ has an easy-to-use dashboard that will ensure office managers and front office staff can work smoothly and efficiently without worrying about incompatibility with various PMSs.
“Henry Schein One is the only vendor which actually offers an innovative technology solution that elevates the patient experience with an all-in-one approach,” dentist and practice co-owner Dr Nicole Ptak-Yenchman says in the press release. “We look forward to using Lighthouse 360+. After all, Lighthouse 360 has been critical to our business’s success, with its biggest advocate to date being our front office manager, thanks to its ease-of-use.”
Because patient communication is so vital to patient retention, marketing, and overall patient satisfaction, Lighthouse 360+ provides a great opportunity to eliminate no-show woes, according to Henry Schein One general manager, patient experience and analytics, Steven Maroulis.
“We understand patient communication is essential for the success of any dental practice. That’s why we’ve developed a solution that makes it easy for practices to stay in touch with their patients and build relationships that enhance practice reputation and drive loyalty,” Maroulis says in the press release. “In dentistry, good communication between the practice and patients is essential to ensure that chairs are full, and a practice is running at maximum profitability. This new offering is a leap toward our goal of creating 1 seamless experience for current and future customers.”
Founded in 2006, Lighthouse 360 was acquired by Henry Schein One back in 2019 where its reach of 11,000+ customers would be expanded further under the Henry Schein One brand.2 Now through Lighthouse 360+, more dental practices than ever before are able to harness its valuable patient communication tools to provide even better care for patients.