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Can you stop problems from happening? Of course not. But you certainly manage them.
There will be a problem every single day.
I understand that this sounds pessimistic, but it’s also true. Dentists and dental staff members who go to work thinking that there will be no problems that day are living in a fantasy world. Of course, there will be a few days without any problems, but they will quickly be balanced by other days with lots of problems. That’s the nature of business (and life).
So, you’re probably wondering: If it’s inevitable that I have to deal with problems, why even talk about this? Because there are ways you can approach the unanticipated problems that each day offers. Can you stop them? Of course not. But you can be more mindful about how you handle the pitfalls and potholes your practice must face each day. Here are some key ways to deal with problems:
Denial may be a happy place to live sometimes but it’s not a way to operate a dental practice. Dentists who live and operate in reality know that problems will occur every day and know that it’s much better to expect them and face them head-on.
ROGER P. LEVIN, DDS
Roger P. Levin, DDS is the CEO and Founder of Levin Group, a leading practice management consulting firm that has worked with over 30,000 practices to increase production. A recognized expert on dental practice management and marketing, he has written 67 books and over 4,000 articles and regularly presents seminars in the U.S. and around the world.
To contact Dr. Levin or to join the 40,000 dental professionals who receive his Practice Production Tip of the Day, visit www.levingroup.com or email firstname.lastname@example.org.