Heygent Dental AI Launches AI-Powered Patient Engagement/Communication Platform


The company’s conversational Dental AI Receptionist software responds to patient missed calls, web chat, and marketing leads instantly, automating appointment bookings, and following up with patients to boost efficiency, save time, and attract patients.

Image Credit: © Heygent Dental AI

Image Credit: © Heygent Dental AI

Designed specifically for dental clinics, Heygent Dental AI has launched conversational Dental AI Receptionist software. The artificial intelligence- (AI-) powered patient engagement and communication platform features state-of-the-art software built from the ground up with AI.

The new platform leverages conversational AI to instantly engage with patient calls and leads, automate appointment bookings, save dental front staff time, and is designed to win new patients. The Dental AI Receptionist handles all conversations over SMS, web chat, and responds to marketing leads and missed calls to immediately engage with patients and intelligently book appointments directly in the clinic patient management software through cutting-edge AI technology, the company states.

Founded by seasoned entrepreneurs and designed by dentists, Heygent Dental AI offers a suite of advanced AI-enabled features designed to enhance patient engagement and streamline dental practice operations. With instant missed call and marketing lead response, the AI ensures immediate engagement with patients 24/7 to help attract new patients and boost the practice’s production.

The automated appointment booking feature allows the AI to handle back-and-forth conversations with patients to find the best time and day to book the appointments directly into the dental practice’s practice management software. It is said to integrate seamlessly with all major dental software solutions including Dentrix, Eaglesoft, Open Dental, and Curve Dental.

The Dental AI Receptionist is designed to follow up on patient leads to maximize appointment bookings, excel in overdue patient follow-up, and re-engage inactive patients to book cleaning and other appointments. The platform’s AI web chat mounts on the dental practice’s website and automates appointment booking over web.

Designed for high accuracy, it is well-versed in clinic-specific details such as appointment calendars and insurance/procedure information, offering precise, human-like conversations in multiple languages, according to Heygent Dental AI. The robust patient conversation management dashboard helps keep practices in full control, enabling AI engagement during specific times such as after-hours and weekends, and assisting in bringing patients back into the office efficiently.

The user-friendly patient conversation management dashboard is designed to give the dental practice full control. Key features include reviewing text message transcripts with AI-produced summaries, confirming appointments, filtering conversations, and enabling 2-way messaging with AI-enabled emergency care detection and notifications. The Heygent conversational Dental AI is poised to change the way dental practices engage with their patients, providing optimal convenience, efficiency, and support.

Heygent.ai is now launching its cutting-edge Dental AI technology across United States and Canada.

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