Get your team members involved in marketing

October 22, 2012
Renee Knight
Issue 10

You know you need to step up your marketing game, but how? For a marketing plan to work, your team has to be on board. Staff members are a huge part of internal marketing, from the way they greet patients to what they say to patients while they’re in the chair. Make sure the message they’re sending patients is consistent. Take the time to meet with them on a regular basis to keep them up to date on the latest marketing initiatives and to get them excited about the possibilities.

You know you need to step up your marketing game, but how? For a marketing plan to work, your team has to be on board.

Staff members are a huge part of internal marketing, from the way they greet patients to what they say to patients while they’re in the chair. Make sure the message they’re sending patients is consistent. Take the time to meet with them on a regular basis to keep them up to date on the latest marketing initiatives and to get them excited about the possibilities.

If staff members know their roles and perform them well, patients will be more comfortable. If patients are comfortable, they’re more likely to come back and to talk about how great your practice is to family and friends. It comes down to building trust and giving your patients an experience that makes them want to come back.

Your patients are your practice. Without them, where would you be? You have to know the best ways to attract them to your practice, get them to accept treatment and make them happy, life-long patients.

That’s where we can help. Check back regularly for tips on how to keep your patients happy, healthy and loyal.

The DPR Patient Tip of the Day is sponsored by Instrumentarium Dental, manufacturer of high-end systems and solutions for dental and maxillofacial imaging. Visit Instrumentariumdental.com to learn about the company's full line of imaging solutions, including the ORTHOPANTOMOGRAPH®OP300.