Fluent Enhances Suite with Acquisition of Delegated DDS

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The acquisition expands Fluent’s suite of credentialing services to support both dental insurance payers and dental providers/DSOs.

Fluent Enhances Suite with Acquisition of Delegated DDS | Image Credit: © Fluent

Image Credit: © Fluent

Fluent, a leading provider of dental insights tailored to support various objectives within the dental industry, has announced its acquisition of Delegated DDS, an NCQA-accredited organization specializing in credentialing services for Dental Support Organizations (DSOs) and dental insurance carriers. The acquisition bolsters Fluent's suite of top-tier credentialing services, catering to the needs of both dental insurance payers and dental providers/dental support organizations.

Established in 2020, Delegated DDS offers comprehensive credentialing, recredentialing, and continuous quality monitoring services for dental providers. With a focus on expedited provider credentialing through advanced technology, Delegated DDS facilitates direct delegation of credentialing agreements with dental insurance payers, resulting in streamlined processes and reduced credentialing wait times for dental insurance payers and DSOs.

“We are thrilled to add Delegated DDS to Fluent’s suite of offerings, and are excited for the opportunity to better support both dental payers and providers through best-in-class credentialing services that complement our acquisition of Credentials Verification Organization (CVO), Dentistat, last year,” says Sean Carroll, CEO of Fluent, in a press release. “We look forward to continuing to develop our suite of credentialing solutions to provide the best experience for our partners!”

Patrick Connolly, founder, and CEO of Delegated DDS expressed enthusiasm about joining the Fluent family. “Fluent is an expert in optimizing processes, connecting industry stakeholders, and delivering end-to-end scalable solutions for all dental industry stakeholders. We couldn’t be happier to be joining the Fluent family and are excited to be able to serve our customers in new and innovative ways,” Connolly states in the press release.

Fluent Dental is a technology-enabled company with comprehensive data capabilities in the dental industry. By leveraging a state-of-the-art platform and team of dental domain experts, the company develops solutions designed to overcome the most significant business challenges facing its customers.

For further details about Fluent and its dental business intelligence solutions, visit the website at Fluent.Dental.

Fluent stands as a leading source for comprehensive dental procedure data, combining technology, analytics, research, and dental domain expertise to address the needs and concerns of customers and partners in the dental industry. With over 25 years of trusted experience, the company provides unique insights into the operation of the oral healthcare ecosystem, enabling stakeholders to thrive through its multi-payer dental claims database, primary research, and data management best practices.

Delegated DDS offers DSOs an opportunity to benefit from delegated credentialing services without the administrative burden associated with policy and program development to meet NCQA, CMS, State, and payer credentialing requirements. For dental insurance payers seeking efficient credentialing for DSO practitioners and members, Delegated DDS alleviates in-house credentialing tasks without the increased costs typically associated with larger internal teams, the company states.

The network of services for Delegated DDS includes
Electronic Credentialing & Recredentialing Applications,Roster Maintenance and Submission , Primary Source Verification, Practitioner Notifications, Credentialing Committee Formation and Management, Pre-Delegation Payer Audits, Ongoing Monitoring of Practitioner Sanctions, Annual Payer Audits, Customized Credentialing Policies and Procedures that satisfy State, CMS, and Payer Requirements, andExclusive Access to Team Support.

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