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Patterson Dental explains how they can help dentists get the ideal equipment and tech for their practice.
Partner Perspectives allows marketers to connect directly with the DPR audience by enabling them to share their content. This content does not necessarily reflect the views of Dental Products Report editorial staff or UBM.
Become a partner
The right equipment and technology allows dental teams to work efficiently and effectively while providing the convenience patients look for in a dental office. Having a partner that helps them choose, install, onboard and integrate their technology investments makes that significantly easier.
With that in mind, Patterson Dental has built its equipment and technology model around helping dental practices find the right products, services and solutions for their unique practice. And then, after the purchase, supporting the equipment and technology every step of the way.
This approach is three-pronged- first, it relies on helping you select the right solution for your office. Then, it relies on an innovative service model to make purchase and installation as convenient as possible. Finally, it relies on unrivaled training and support, delivered both in-office and remotely, to help team members master their equipment and technology.
In order to execute on the three-pronged approach, Patterson heavily invested in its equipment and technology infrastructure and the knowledgeable staff required to support it. Tarun Agarwal, DDS, owner of Raleigh Dental Arts in North Carolina and 3d-dentists.com, says choosing Patterson as a partner was an easy decision.
“Patterson has proven to have the infrastructure and support-clinical and technical-in place to ensure a smooth transition and continual practice growth,” Dr. Agarwal says. “They have an unwavering commitment to the technology and my satisfaction.”
At Patterson, you’ll also find a nearby team of expert service technicians only a call away, as well as the Patterson Technology Center, which backs our technologies via phone, email and online chat with instant support. Find out how Patterson can make your technology experience both rewarding and effortless.
Equipment and technology
Driven by a long history of innovation, Patterson works with a diverse group of manufacturer partners to enable every practice to offer a best-in-class patient experience while improving efficiencies.
Among the many benefits new technology brings are improved diagnostics, optimized workflows, a boosted bottom line and more satisfied patients. Patterson’s innovative approach to dentistry is reflected as the preferred partner for manufacturers and customers alike.
“Investing in new technologies has brought about various benefits such as increased referrals from our existing patients as well as an increase in new patient flow,” says David Juliani, DDS, of Rochester Hills, Michigan. “The staff is re-energized, as are the patients. As a result, our treatment planning and communication in the office is better and case acceptance has increased significantly.”
New dentists and those who have been practicing for years alike can count on Patterson for a variety of services that make investing in equipment and technology easier.
Patterson Financial Services offers fast, flexible financing for all dental practice needs, big and small. The Patterson Advantage loyalty program is designed to make practice investments easier and more affordable by earning customers real dollars they can spend on equipment and technology.
Even when it comes to major, once-in-a-career projects, Patterson has services that are there to help. Our unique 3D office design approach on every project, from operatory updates to complete new builds, helps dentists bring their vision to life. And an experienced, expert Practice Transitions team helps guide practices through ownership transitions of all kinds.
Repair and support
Providing industry-leading support has long been a pillar of Patterson’s partnership with customers. From the very beginning, that means assisting dental teams with installation and implementation of equipment and technology. The extensive support infrastructure ensures that if something goes wrong, Patterson will be there to help-in person, over the phone or online.
“Everyone at Patterson is very knowledgeable and it just makes my work life easier,” says August de Oliveira, DDS, of Encino, California. “As someone who is on the cutting edge of technology, I feel like I have someone who I can call if things don’t go as planned.”
Patterson’s local branches are staffed with service technicians, ensuring that in-office technical support for equipment repair or preventive maintenance is always nearby. Plus, the state-of-the-art Patterson Technology Center (PTC) resolves more than 90 percent of support calls during the initial call, and fields email and chat support requests.
Altogether, it adds up to an equipment and technology partner that provides more than any other distributor. Patterson offers the right equipment and technology, the right services, and a repair and support model to stand behind it all. That’s enough to make any dentist feel confident in his or her technology investment.
For more information about Patterson Dental, visit PattersonDental.com or call 800-873-7683.