Double Take: "Eaglesoft is intuitive and easy to use."

March 21, 2012
Annie Koval
Issue 10

Eaglesoft Practice Management software has continued to change over the years but two things have remained consistent-the exceptional customer service and the superior level of technology. I have been a Patterson Dental customer since the late 1980s and was the 82nd person to begin using Eaglesoft.

Eaglesoft Practice Management software has continued to change over the years but two things have remained consistent-the exceptional customer service and the superior level of technology. I have been a Patterson Dental customer since the late 1980s and was the 82nd person to begin using Eaglesoft. To say the least I have seen many updates since I started with version 2.0, with each successive change continuing to better serve my patients and practice.

What are Eaglesoft’s main benefits?
Eaglesoft is intuitive and easy to use. The latest updates in Eaglesoft 16 help increase efficiency, streamline processes and provide excellent customer service, while the latest capabilities include family walkout processing, automatic account aging, prescription writer, fast check-in and overall greater customizability. I value the line item accounting the most because it allows me to apply a payment directly to a specific line, breaking down exactly when patients are paying and how much they are paying toward each service. With date-based reporting, I can run financial reports for any date range, which is particularly useful for distinguishing what services I provide most and negotiating coverage with insurance companies. In addition, I highly value the program design, with details such as color-coded lines and customizable windows, making it easy to personalize for your practice.

Why would you recommend this product to a colleague?
Eaglesoft’s exceptional customer support and service, provided by Patterson Dental, are unique. From day one, Patterson has been open to change and customer feedback. The dedicated employees behind Eaglesoft take the time to listen to the people who use the product, and they build upon that feedback to generate the most effective updates in the industry. Eaglesoft 16 is an example of the close partnership between Patterson Dental and its customers.