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Lisa Newburger, a master's level social worker supervisor, helps audiences find humor in talking about tough topics. Her "in-your-face" style of presentations and writing will make you smile or just shock you into taking some action. Either way, she is very effective at empowering others to reach their goals and feel better about themselves. Her entertaining workshops are available for national and international audiences. Writing for the dental industry since 2010, she uses an alterego (Diana Directive) to illustrate her points in a sarcastic but effective way. Presentations can be scheduled by contacting Lisa at www.discussdirectives.com/dental.html.
Knowing how to navigate behavioral interviewing could make the difference in landing your next job.
Have you applied for a dental job recently and learned they are doing something called “behavioral interviewing?” It isn’t the typical old-school questions about weaknesses or strengths. Now, they are asking for examples of what you have done in the past. Why? Because past behavior is the best predictor of future behavior.
Before you get all nervous about this style of interviewing, think about how it actually takes pressure off of you. You get to tell stories of your choosing. But, you need to be prepared.
So, how does one prepare to answer behavioral interviewing questions? Answers should be two to three minutes in length. Going on and on isn’t in your best interest. Some places use a STAR response. This is very helpful, because it keeps you focused when you are interviewing. Keep in mind; some practices are scoring your answers based on that style of answering. Yes, there is a whole point system, and you don’t even realize that.
What is a STAR response?
S- Situation. Explain a situation briefly that answers the question.
T-Task. What was the task at hand?
A-Action. What was the action that you took?
R-Results. What were the results (positive) results that you got?
Some interviewees literally say the words, “The situation was… The task at hand was … The action I took was… and the results were…” I tend to do it that as a way to keep me focused as well as to make it easier for the interviewer. Sometimes applicants forget to tell the results. (Make sure that they are positive results.) Think about it: You control what you share.
You are probably wondering at this point what a behavioral interview question looks like. Here are 10 that have been used in my interviews.
Go online and Google behavioral interviewing to get more questions to practice with. My recommendation is that when you are going to have an interview, practice ahead and make the interview much easier. You will be surprised how easy it is to plug your four or five stories into their questions instead of having to answer on the spot. Also, practice mock interviewing with your friends, family, or colleagues. The more you practice the better you will be at behavioral interviewing.
Email me at firstname.lastname@example.org to share your behavioral interviewing experiences.