• Best Practices New Normal
  • Digital Dentistry
  • Data Security
  • Implants
  • Catapult Education
  • COVID-19
  • Digital Imaging
  • Laser Dentistry
  • Restorative Dentistry
  • Cosmetic Dentistry
  • Periodontics
  • Oral Care
  • Evaluating Dental Materials
  • Cement and Adhesives
  • Equipment & Supplies
  • Ergonomics
  • Products
  • Dentures
  • Infection Control
  • Orthodontics
  • Technology
  • Techniques
  • Materials
  • Emerging Research
  • Pediatric Dentistry
  • Endodontics
  • Oral-Systemic Health

Be aware of odors that may turn off your patients

Publication
Article
dentalproductsreport.comdentalproductsreport.com-2012-10-01
Issue 10

Patients look for reasons not to go to the dentist. They’re afraid of what you might find, or that any procedures they have to undergo might hurt or be too expensive. Don’t let unnecessary smells become another excuse for patients to avoid you.

Patients look for reasons not to go to the dentist. They’re afraid of what you might find, or that any procedures they have to undergo might hurt or be too expensive. Don’t let unnecessary smells become another excuse for patients to avoid you.

And this doesn’t mean just the typical smells that come with a dental practice. If you or one of your staff members wears too much cologne, patients will notice and they won’t like it. Some might even have an allergy. Lingering cigarette smoke and over powering air fresheners also can make patients want to leave your office before you even get started on their appointment.

Keep cologne and perfume to a minimum, or consider not wearing any at all. Don’t go crazy with the air freshener and consider not smoking during the workday if you’re a smoker. If you’re telling your patients not to smoke and they smell it on you or a team member, they likely won’t take your advice very seriously.

Remember you have to make your office a warm, inviting place where patients feel as safe and as comfortable as possible. Don’t add unpleasant smells to the mix; look for ways to incorporate relaxing, soothing smells like lavender and your patients will thank you for it.

Your patients are your practice. Without them, where would you be? You have to know the best ways to attract them to your practice, get them to accept treatment and make them happy, life-long patients.

That’s where we can help. Check back regularly for tips on how to keep your patients happy, healthy and loyal.

The DPR Patient Tip of the Day is sponsored by Instrumentarium Dental, manufacturer of high-end systems and solutions for dental and maxillofacial imaging. Visit Instrumentariumdental.com to learn about the company's full line of imaging solutions, including the ORTHOPANTOMOGRAPH®OP300.

 

Related Videos
Process of Care Workflow and Repairing Early Caries with Guided Enamel Remineralization
Addressing Unmet Needs in Early Childhood Oral Care - an interview with Ashlet Lerman, DDS
Mastermind Episode 33 – Charting the Course for the Future of Dentistry
CDS 2024 Midwinter Meeting – Interview with Debbie Zafiropoulos, who discusses a trio of new infection control products from Armis Biopharma.
2024 Chicago Dental Society Midwinter Meeting – Interview with Peter Maroon, business development and sales lead at Spectrum Solutions® on the new salivary diagnostic test, SimplyPERIO.
CDS 2024: Ivoclar's e.max ZirCAD Prime Blocks with Shashi Singhal, BDS, MS
CDS 2024: Diving Deep on J. Morita's New Root ZX3 & HF Module
CDS 2024: What's New at TAG University? with Andrew De la Rosa, DMD
CDS 2024: Breaking Down Barriers to Care with Eric Kukucka, DD
© 2024 MJH Life Sciences

All rights reserved.