Anaxdent North America's website now features live chat support

April 14, 2014

Issue 4

In order to enhance the support and overall experience at anaxdent North America’s website, anaxdentusa.com, the company has added a live chat feature staffed by technical representatives.

In order to enhance the support and overall experience at anaxdent North America’s website, anaxdentusa.com, the company has added a live chat feature staffed by technical representatives.

The company has also announced future online support plant, including guest chat sessions where top, international technicians will be on call to chat one-on-one with site visitors.

“We loaded our site with so much helpful information, but it still lacked what has earned us such loyal customers, which is personal attention from knowledgeable people who provide top-notch support,” says Tay Harvey, COO, anaxdent North America. “We’ve added that with the live chat feature now.”

In addition to typical chat capabilities, this new service even allows “co-browsing” where with visitor permission, anaxdent technical reps will be able to take control of visitors’ browsers to guide them to helpful information.

Staff will be on-call during business hours (8:30 am-5:00 pm CST, Monday-Friday), and visitors have the option to leave messages through the chat feature outside those times.  Visit anaxdentusa.com today to take advantage of this new service.