AADOM Continues to Recognize CareCredit as It’s Preferred Patient Financing Solution

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Continuation of decades-long partnership connects AADOM members with Synchrony’s CareCredit payment solutions, streamlining financial processes for dental practices and patients.

The American Association of Dental Office Management (AADOM) and Synchrony, a leading consumer financial services company, have announced an extension of their 20-year partnership and an endorsement of Synchrony’s CareCredit credit card as the organization’s exclusively recommended patient financing solution. Synchrony will continue to offer AADOM’s more than 10,000 members – and their patients – CareCredit’s special financing options, digital payment features, and financial education support.

“Dental office managers play a crucial role in connecting their practice’s patients with financial solutions, making it possible for them to access and afford the care they want and need,” says Bete Johnson, senior vice president and general manager, dental, Synchrony. “The tenure of our partnership with AADOM is a testament to its success. We will continue to connect dental practice teams with CareCredit’s financing solution, enabling a simplified financial experience for patients, and in turn, efficient and streamlined payment processes.”

With its CareCredit credit card, Synchrony is a founding member of AADOM and has been the organization’s preferred and trusted financing solution since 2003. CareCredit is one of the industry’s first health and wellness credit cards and is accepted by 80% of dental practices in the United States, according to Synchrony. Through the renewal of the partnership, Synchrony will continue to equip members with education, resources and solutions to have conversations with patients to optimize their payment experience – building patient loyalty and saving time for dental practice teams.


Patients can scan a QR code on any smart device to see if they prequalify for the CareCredit credit card with no impact to their credit bureau score. If patients prequalify for CareCredit, they can accept the offer and complete the application. Within minutes, they’ll receive a credit decision and once approved can use their CareCredit credit card account to complete payment. In addition, CareCredit is integrated into the leading practice management platforms, and each step in the application and payment process is designed to be as seamless as possible for patients and dental practice teams.

“As consumerism in healthcare continues to increase, delivering an exceptional patient experience is critical to dental practice’s success,” says Heather Colicchio, president and founder of AADOM. “Part of that is giving patients a way to pay for care that reduces stress and concerns connected to payment at the time of treatment – which is why we’ve offered CareCredit to our members for 2 decades and will continue to do so. Digital-friendly financing solutions make the financial part of the experience smooth for our office managers and administrators, their teams and, most importantly, their patients.”

As part of their ongoing partnership, AADOM and Synchrony joined together to have each September recognized by the American Dental Association as Office Manager Appreciation Month (OMAM). On an annual basis, the 2 organizations raise awareness for the hard work of dental practice managers. In 2022 they launched, where dental practice teams could tap into tools to celebrate their office managers, and access an offer from AADOM to help enhance their professional and personal skills. To learn more about AADOM membership visit

Today, CareCredit is accepted at more than 260,000 healthcare provider and retail locations, including more than 118,000 dental care locations.