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Stan Goff is the Managing Editor of Dental Products Report, Dental Lab Products and Modern Hygienist. He has covered the dental industry since 1999 and can be reached at firstname.lastname@example.org.
An introduction to this 24/7 live chat concierge experience designed to give dental patients what they deserve.
What: Simplifeye’s Amplify 24/7 Live HIPAA Compliant Web Chat
Who: Simplifeye – 646-846-7467 – simplifeye.com
Where: Practices looking for a solution designed to help them connect with prospective patients who visit the practice website. The Amplify service runs 24/7 365 and can be delivered in multiple languages.
When: Amplify’s team of Smile Specialists are trained to help find patients who fit your practice and then schedule them directly into your practice management solution. This digital concierge service is constantly provided by a live human who communicates to website visitors through a dedicated chat window. Provides great support for the front desk.
Why: All information is managed via an encrypted, HIPAA compliant portal. The service can be connected to other Simplifeye solutions to create a comprehensive virtual platform for interacting with patients. Access info from anywhere as Amplify is available in the cloud. Allows you to engage with patients any time – nights, weekends, and even holidays. The solution speaks over 27 languages and answer all chats within 7 seconds.
*How: Amplify filters the best patients. No need to assess each and every potential patient. Track your success and stay informed by using a built-in dashboard to analyze your current traffic and conversion metrics. Simplifeye doesn’t just say that they save the front desk time, they prove it.