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    How Curve Dental helped build this pediatric practice

    Dr. James Thomas of Bellevue, Wash., explains how using Curve Dental practice management software has helped his practice improve efficiency and experience growth.

    Dr. James Thomas, DDS, MS, has built his pediatric dental business, Everyone By One, into two growing locations with plans for more expansion. He considers himself a “very systematic pediatric dental provider” and often uses the word systems because he  believes that is what makes dentists great.

    As with most pediatric dental providers, he sees a higher volume of patients than most general practitioners.

    “The attention span’s of our young clients require that all the attention is given to the patient, so when I looked to find a software I needed something that had a short learning ‘curve’ for new employees,” the dentist from Bellevue, Wash., said.

    Why did you choose Curve Dental software?

    I came to the conclusion that mobility and cloud-based computing was pivotal to the infrastructure I was trying to build. Curve gives me the flexibility to build a business and clinical platform for success.

    Related reading: The best practice management software for your office 

    What do you like best about the product?

    I like that I can go to any computer, anywhere in the world, and have access to Curve Dental. This allows me the flexibility to achieve the work/life balance that I was looking for. We all have different practice visions. Mine from start up until now was to get all administrative duties out of the clinical office.

    Dentistry is not an administrative service, it’s a clinical service. I believe that all dentists are well-intentioned but some don’t live up to their potential because the administrative portion of our profession interferes with great clinicians and good customer service.
    With Curve fully in the cloud I have managed to build an administrative business center that geographically is two hours away from our closest location. This business center functions to do every administrative piece for every location we currently have. To date, out of everything I’ve systematically created for my brand, the business office is by far my best achievement in my career. Without Curve in the cloud, running smoothly every day, making updates in real time, making partnerships with leading dental vendors, none of my vision would have become a reality.

    I also enjoy the relationship I have with Curve Dental. That relationship is not built on problem-solving the software, the relationship is built on taking this software platform to the next level. I am in constant contact with Curve, giving them real-time feedback on what could be improved, what is working very well and what I’d like to see in the future. To my surprise, these updates have come much quicker than I would’ve expected.

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