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    5 ways to conduct infection control training for your office

    Infection control training doesn’t have to be boring or redundant. Instead, look for new ways to engage your staff.


    Online training

    Online training

    Training need not be in person; it can also be conducted through prerecorded materials or virtually.

    “The nice thing about prerecorded or online modules is that participants can revisit the courses as often as they like according to their own timeline or if a refresher is needed,” Daw says. “Some things to consider: Are we doing the same module or watching the same video year after year without updates? Also, how are we going to ensure interaction and retention? It’s not enough to provide infection control training; you want to do it in a way that lends itself to the team easily recalling the information as well.

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    “In addition, I can tell you from experience that people start the prerecorded online video, or press ‘play’ for the DVD, and then tune out. There’s little accountability and the systems I have seen are limited in exercises and interaction to keep the participant engaged. The last thing a team member wants is to sit through an hour or so of the same video year after year that does not keep them engaged. One office I visited had been watching the same VHS tape for over a decade.”

    The internet affords the opportunity for training to be conducted in real-time via a conferencing application.

    “Some prefer a live trainer and online live training is great for broadcasting the same message to a large group,” Daw says. “This style also allows information to be tailored to the audience background, interest level and needs in real-time. Training can be customized so that information is presented in bite-size chucks for those with difficulty focusing for long periods of time.

    “I’ve participated in several online live events that allowed for an opportunity to ask questions. The attendee is able to leave with the answer immediately, which is a nice bonus. It’s hard, however, for the presenter to gauge the audience level of interest because there is no feedback loop. In-person training at least allows for the presenter to assess if the participant is lost on a concept.”


    Robert Elsenpeter
    Robert Elsenpeter is a freelance writer and frequent contributor to Dental Products Report and Digital Esthetics. He is also the author ...


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