The Pride Institue offers many courses throughout the year. Here are the next five courses available.

• 1. New Rules of Marketing
  Morristown, NJ - August 20
  

• 2. New Patient Experience
  Cleveland, OH - August 27-28
  

• 3. New Rules of Marketing
  Seattle, WA - September 24

• 4. 3 Keys to Dental Success
  Philadelphia, PA - September 24-25
  

• 5. New Rules of Dental Marketing
  San Diego, CA - October 15

• 1. Raise the bar on customer service
  

• 2. No staff member can hide
  

• 3. Ask Amy: Increasing collections
  

• 4. Software's sweet spot

• 5. Q&A with Fred Joyal: CEO of 1-800-DENTIST
• 6. Ask Amy: Thinking like an owner
• 7. How can a growth conference improve employee performance?
• 8. Five reasons why dentists should measure patient satisfaction
• 9. Handling the patient complaint
• 10. Do you debrief?
  
• 11. Ask Amy: Patient referrals
• 12. Get rewarded when it's time to sell your practice
• 13. Dentists in litigation

• 1. Marketing Insider: Success with web-based marketing, Part II
  

• 2. Marketing Insider: Success with web-based marketing
  

• 3. Marketing Insider: Make a lasting impression with emergency patients
  

• 4. Marketing Insider: The e-volution will not be televised
• 5. Marketing Insider: Want to increase your net? Cast a broader one! 

• 1. Financial planning for 2010
  

• 2. Tax changes for 2010
  

• 3. Never too late for good financial advice

• 4. Increase your cash flow: Get the most out of real estate acquisitions

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