team

Having trouble opening .DEX files? Here’s some help.

Do you routinely receive digital image files as .DEX attachments you and the office struggle to open? You’re not alone. But, don’t fret. There are troubleshoots to handle those tricky file extensions.

How to cultivate an environment of authenticity in your practice [VIDEO]

Many of the dental leaders I speak to say that they are one person at work, and when they get home they become themselves.   

Sound familiar? 

6 must-read articles for personal and professional success in 2015

The end of one year and the beginning of another is always a great time for reflection, introspection, and planning.

E-book: Simple ways to boost your practice image

While dentists have dedicated years to building up a practice and clinical expertise, making a lasting impression on a patient only takes a fraction of a second.

On-Demand Webinar: 7 steps to improve your modern marketing skills

Your dental practice needs a website. Dr. Rich Hirschinger says this is one non-negotiable in modern day marketing. But what do you need to know beyond that fact?

Webinar: The dental practice management benefits of cloud-based systems

Don’t let your practice management system confine you to your office, or worse yet, your desktop. Too often you need to access patient data from someplace other than your office.

Checklists — the secret tool to increased practice production [VIDEO]

The number one mission in today’s dental economy is to increase practice production. But how do we get there?

Dental practice efficiency starts at your front desk

Image of Christine, office Manager I’ve been working as office director for 16 years and have seen many changes in the dental administrative process from paper appointment books and photocopy billing to digital everything!

My employer, Dr. Edward Chipps, runs a very busy general and restorative practice, and we all strive to make the best use of our time.

Easy ways to improve customer service skills [VIDEO]

If you provide impeccable dental care, why does customer service matter so much? Jameson Management says patients need more in a dental experience than just great care.

How to fight the culture of cliques within your dental team [VIDEO]

Throughout her illustrious and storied career as a dental practice management consultant, Linda Miles has seen a lot of things that can negatively impact a dental practice.