team development

3 ways to fix a cash flow problem in your practiceIf your cash flow is dropping, it may be time to reinvest in your team.
The difference between employees and team members
The difference between employees and team membersCreating a team culture starts with the leader.
5 ways dentists can improve their customer service
5 ways dentists can improve their customer serviceA look at how the all-important aspect of customer service can be improved in your practice.
Turn your team into scripting experts
Turn your team into scripting expertsHow scripting could be just what your practice needs to bring in more patients.
Know yourself to know your team
Know yourself to know your teamUsing the DiSC personality profile to work better with your team and manage them more effectively.
Practice management: A balancing act between being a doctor and business owner
Practice management: A balancing act between being a doctor and business ownerDPR Spoke to Dr. Jason Goodchild, DMD, about how to provide excellent patient care and run a successful practice.
The top tools for building a great team in the dental practice
The top tools for building a great team in the dental practiceLearning to use job descriptions and performance reviews effectively can make for a more successful dental practice.
A goal by any other name is a BAM
A goal by any other name is a BAMWhat goals are set in your dental office? Daily? Weekly? Monthly? Any? This is one of the first questions we ask and 90% of the time the answer is crickets. ‘We know we should’ or ‘We’ve talked about it’ or ‘We just try to schedule/collect as much as we can everyday’ are the typical responses. As we discuss the schedule with the clinical team, we hear things like ‘We are twiddling our thumbs one day and don’t have time for a bathroom break the next’. I would like to break down the necessity of goals and define the mindset needed when discussing goals.
3 tips for effective performance feedback for your dental team
3 tips for effective performance feedback for your dental teamGood performance feedback can lead to a better, more efficient practice.
Knowing the score: The difficult balance of employee engagement, practice goals and daily accountability
Knowing the score: The difficult balance of employee engagement, practice goals and daily accountabilityDental team members are paid to perform daily, correct? So how do you balance the employee engagement with the accountability each day to the numbers and the goals of the practice? Dr. Tarun Agarwal explains.