staff

The difference between employees and team members
The difference between employees and team membersCreating a team culture starts with the leader.
How to create powerhouse office administrators
How to create powerhouse office administratorsProviding training and standardizing the job description can take your practice to the next level.
How to drive practice growth with a marketing coordinator
How to drive practice growth with a marketing coordinatorAdding a marketing coordinator to your practice can yield dramatic results.
Secrets of a dental mystery patient
Secrets of a dental mystery patientHave you ever had a mystery patient at your practice? We look at why they might be just what your practice needs to improve its work ethic.
What happens when your practice runs on autopilot?
What happens when your practice runs on autopilot?When your front office suffers, your whole office suffers. Find out what you need to keep your practice healthy.
Top 10 DPR web articles of 2016DPR presents a list of the top 10 most popular articles from 2016.
6 tips for increasing staff performanceDental Management Practice offers six tips to make sure your team is working optimally.
Should your staff understand your dental practice's financials?
Should your staff understand your dental practice's financials?Should your staff understand your practice’s financials? The short answer is yes. How can your team appreciate the effects of their actions unless they do?
3 reasons new employees shouldn’t answer the phones
3 reasons new employees shouldn’t answer the phonesIt is typical in a dental office that when we hire a new employee at the front desk, they start by answering the phones for the office. Really, when looking at it from the dentist’s perspective, that is the easiest thing to start with, right? That definitely seems to make sense, but frankly, that is one of the worst things you can do for your office with a new employee.
The biggest mistake dentists make: Keeping staff members who are poor performers
The biggest mistake dentists make: Keeping staff members who are poor performersIf you have a team member who is a chronic poor performer in your dental practice, it’s time to address the issue, says Dr. Roger Levin. Here's how.