staff training

5 benefits of good infection controlReviewing your office’s infection control protocol will help to ensure the safety of your staff and your patients.
Smart Training introduces Essentials compliance package
Smart Training introduces Essentials compliance packageThe platform is said to be the first DIY compliance solution for dental practices.
How to create powerhouse office administrators
How to create powerhouse office administratorsProviding training and standardizing the job description can take your practice to the next level.
How one hour a week can turn your practice from good to great
How one hour a week can turn your practice from good to greatHow four staff meetings a month can improve every part of your practice.
What happens when your practice runs on autopilot?
What happens when your practice runs on autopilot?When your front office suffers, your whole office suffers. Find out what you need to keep your practice healthy.
Some days you just have to be the manager
Some days you just have to be the managerBeing a leader and being a manager can feel like two separate things, but you need to wear both hats if you want to run a successful practice.
Why educating the entire team in oral cancer detection protocol is critical
Why educating the entire team in oral cancer detection protocol is criticalEnsuring your entire team has the necessary education and training to follow and understand oral cancer detection protocols can be crucial to effective patient care.
3 reasons new employees shouldn’t answer the phones
3 reasons new employees shouldn’t answer the phonesIt is typical in a dental office that when we hire a new employee at the front desk, they start by answering the phones for the office. Really, when looking at it from the dentist’s perspective, that is the easiest thing to start with, right? That definitely seems to make sense, but frankly, that is one of the worst things you can do for your office with a new employee.