Practice Mgmt

4 steps to prepare your team for emergency scenarios [VIDEO]

As part of our Morning Huddle e-newsletter, DPR partnered with notable practice management consultants to provide quick video tips to get your team talking.

Practicon’s Durastrong® Sky-Scapes® Light Panels provide a pleasant distraction for patients

Practicon is now offering several additional designs of the beautiful, easy-to-install Durastrong® Sky-Scapes® light panels.

The changing role of the dental office manager

“So, what do you do?”

How dental hygienists can get the most out of high-tech products [VIDEO]

Stephanie Pietrantonio Lodding, RDH, says the No. 1 complaint she hears from dentists is high-quality, high-tech product purchases go under-utilized by the hygiene department.

3 things your dental practice needs to know about the HIPAA Omnibus Rule compliance deadline [VIDEO]

We are only a couple of weeks away from the next HIPAA compliance deadline. The HIPAA Omnibus Rule took effect March 26, 2013, with a compliance date of Sept. 23, 2013.

Are you ready?

How CAESY Cloud can help increase case acceptance with patients [VIDEO]

Here’s how CAESY Cloud patient education software can help maximize patient case acceptance in your office.

E-Newsletters: Reach your patients wherever they are [VIDEO]

Increase your bottom line with these e-newsletter tips and tricks in this week’s Morning Huddle video.

7 tips on how to handle an irate caller [VIDEO]

Telephone skills are critical to establishing and maintaining excellent relationships with patients. But sometimes that's not easy! From time to time an angry, or irate, patient calls testing all of your telephone skills, your people skills, and your patience.

PatientActivator® offers Live Call automation to connect with patients via phone

Live Call helps dentists connect with all scheduled patients to eliminate no-shows and last minute cancelations.

How to master the power of outsourcing your practice management

When it comes to implementing new business solutions, dentists have two options— hire an expert, or take the time to figure it out on their own.