patient relationships

Why small talk makes a big difference to patients
Why small talk makes a big difference to patientsBuilding trust and relationships will keep patients coming back to your practice.
5 ways to reactivate inactive patients
5 ways to reactivate inactive patientsWhen it comes to losing patients, don't wait, reactivate!
How to create a captivating email campaign from scratch
How to create a captivating email campaign from scratchDelivering good marketing messages can give your patients valuable information – and bring your practice more business.
The top 5 things you never want to hear a patient sayThese five complaints will make any dental professional cringe.
The top 5 things patients NEVER want to hear a dentist sayThese dreaded words can be the difference between treatment acceptance or a quick sprint to the door.
6 signs marketing your dental practice could be a waste of your timeThe key practice management areas to focus on before spending those hard-earned marketing dollars.
Lighthouse 360 helps dentists combat cancellation problem
Lighthouse 360 helps dentists combat cancellation problemThe software from Web.com is said to automatically detect and fill last-minute patient cancellations.
Dear Dental Patient...
Dear Dental Patient...What would you tell your patients if you could let them know how you really feel?
Do your patients trust you?
Do your patients trust you?Trust can be critical in forming a positive relationship with your patients.
The top 8 worst types of patients in the waiting roomIt's not just the dentists and hygienists who have to put up with problem patients... the front office staff has to deal with them first.