patient engagement

Why smart consumers will determine the future of dentistry
Why smart consumers will determine the future of dentistryPatients are now selecting dental care providers based on outcomes and values.
How consumer-driven dentistry is creating new opportunities
How consumer-driven dentistry is creating new opportunitiesThe power is beginning to shift from the dentist to the patient.
5 ways dentists can improve their customer service
5 ways dentists can improve their customer serviceA look at how the all-important aspect of customer service can be improved in your practice.
25 ways practice management software can save you money
25 ways practice management software can save you moneyWe take a look at 25 ways your practice management software could be saving you money.
How one hour a week can turn your practice from good to great
How one hour a week can turn your practice from good to greatHow four staff meetings a month can improve every part of your practice.
Do you know why patients aren't coming in?
Do you know why patients aren't coming in?Every patient has some roadblock that could be preventing him or her from coming into the office. How do you identify these roadblocks, and what can you do about them?
14 questions patients ask in their periodontal consultation you need to answer
14 questions patients ask in their periodontal consultation you need to answer14 questions patients ask in their initial periodontal consultation, and how and why you need to be able to answer them.
How to deal with flirty or derogatory patients in the dental practice
How to deal with flirty or derogatory patients in the dental practiceWhen a dental patient exhibits inappropriate behavior, it’s imperative that members of the dental team react to it swiftly and professionally.
Skip the script: 10 strategies for handling new patient calls with confidenceWhy on Earth do we love to give scripts to our team members and then freak out when they freeze on the phone? How skipping the script can help your team members thrive and adapt in a real conversation.
3 ways to set social media goals that work for your dental practiceIt’s no secret dentists have come to rely on social media as an integral cornerstone of their marketing campaigns. There’s no better or easier way to reach and engage with your patient base than to post inviting content on social media profiles including Facebook, Twitter and Instagram. However, not every dental team may understand the best ways to do this.