new employee

3 keys to training a new employee
3 keys to training a new employeeLaura Hatch of Front Office Rocks explores the challenges of successfully integrating a new employee into a dental front office team, and provides strategy to make the transition seamless and successful.
3 reasons new employees shouldn’t answer the phones
3 reasons new employees shouldn’t answer the phonesIt is typical in a dental office that when we hire a new employee at the front desk, they start by answering the phones for the office. Really, when looking at it from the dentist’s perspective, that is the easiest thing to start with, right? That definitely seems to make sense, but frankly, that is one of the worst things you can do for your office with a new employee.