Lisa Newburger

How to deal with a boss you hate
How to deal with a boss you hateWhat do you do when the person in charge is the one you can't stand the most?
How to manage the employee you hate
How to manage the employee you hateFace it: you aren’t going to be a fan of all your employees. But how can you find a way to work with them?
The top five types of things patients hate but don't want to tell youPatients say the craziest things. But, what about the things they are thinking… but not saying?
The top 8 most embarrassing dentist/patient situationsAt times, embarrassing issues crop up in the dental practice. We have stockpiled a few of them that some of our dentists have shared with us. How about you? Have you experienced any of the top eight that are listed?
How valuable are you to your practice?
How valuable are you to your practice?Does this question keep you up at night? Or do you lie there wondering about your job security? Maybe you’re questioning why you’re not getting a raise? To the latter question, I can certainly relate.
More on the 4 reasons this dental patient left your practice
More on the 4 reasons this dental patient left your practiceLisa Newburger shares two things with her dental readers after looking through the comments that people left on Facebook after reading her story on why patients leave the dental practice.
The 4 reasons this dental patient left your practice
The 4 reasons this dental patient left your practiceGoing to a dental practice is an intimate experience. It is one fraught with pain emotionally and financially. Dentists need to look at why people leave and fix what they can so they don't lose patients.
What team members need to know when concerned about the financial health of the practice
What team members need to know when concerned about the financial health of the practiceColumnist Lisa Newburger talks about the fear some team members have about a dental practice possibly closing.
The top 30 pet peeves you told us about your coworkers
The top 30 pet peeves you told us about your coworkersYou're with your "work family" more than your "real family" during the week. When that happens, there are some habits that get under your skin. You told us exactly what those were in this article.
5 ways to handle a challenging boss in the dental practice
5 ways to handle a challenging boss in the dental practicePolitically, it isn’t smart to “bash” the person in the dental practice who writes your paycheck but, let’s face it, we all know he or she exists … and can cause your day to be horrid.